REPORT

joint venture Tashkent Mayor Office and the UNDP Project “Local Governance Support: Participation and Partnership” on the introduction of electronic billing in Tashkent

Content

Introduction

The legal basis of reforming housing and communal services in Uzbekistan

Prospects for development in Uzbekistan ZHHK

General information on UNDP

Background penetration UNDP housing and utilities sector

Analysis of current situation

The result of the analysis of the database state of subscribers

A large amount of receivables and payables

The discrepancies in the statistics for the consumers of public services

Discrepancies or absence of the standard for the consumer unit

Subscribers are not equipped with metering devices

Conducting presentations on the billing system and accounting users in utilities

Submission of a memorandum khokims Tashkent on the results of a preliminary study of the state of the billing system in the Mirzo-Ulugbek area

The results of the study of the state of exit provision of public services in the Mirzo-Ulugbek district

The study of providers of public services

The regional branch of the State Unitary Enterprise “Suvsoz”

The regional branch of the UP ON “Tashteploenergo”

The regional branch of the GPU “Mahsustrans”

The regional branch of TashGorPES (energy supply)

The results of a survey of consumers of public services

Drinking water supply and sewerage services

Heat supply

Removal of solid waste

Power supply

Overview success stories of foreign countries for the provision of public services

Russia

Estonia

Bosnia, Denmark, Sweden

Malaysia

Netherlands

References

Applications

Recommended mechanism of implementation of the unified automated system “Billing”